英文簡(jiǎn)歷（酒店文職人員）

OBJECTIVE:
　　To contribute developed customer relations and yjbys.comistrative skills to a challenging in a hotel.
　　SUMMARY OF QUALIFICATIONS:
　　
　　Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
　　Detail-and goal-oriented.
　　Function well in high-stress atmosphere.
　　Knowledgeable on both EECO and APTEC computers systems.
　　CAREER HISTORY
　　1992-Present THE OLIVER HOTEL,Whitewater,KS
　　Hotel Clerk
　　Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.
　　
　　1988-1991 WALDEN HOTEL,Walton,KS
　　Hotel Clerk
　　Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
　　
　　
　　1986-1987 WALDEN HOTEL,Walton,KS
　　Sales Associate
　　Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
　　
　　1983-1985 BETHEL COLLEGE,North Newton,KS
　　Secretary
　　Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
　　
　　EDUCATION
　　BETHANY COLLEGE,Lindsborg,KS
　　Bachelor of Science;Sociology,1983

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